What Information We Hold and Why
When you register, we collect your name, contact number, email address and the payment method details you provide — including your JazzCash mobile number, Easypaisa wallet ID or Raast-linked account number. This information is necessary to verify your identity, process deposits and withdrawals, and keep your
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account secure. We also log device type, browser, and session data when you access the platform on mobile or desktop, which helps us detect unusual login activity. If you reach out to our support team, the conversation record is stored so we can follow up accurately.
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We do not sell your personal data to third parties. Data shared with payment processors — such as those handling JazzCash and Easypaisa transactions — is limited strictly to what those processors need to complete the transaction. Where local law in Pakistan requires us to retain
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certain financial records, we hold them for the period that law specifies and no longer. Availability of our services depends on local law and eligible regions. You can ask us at any time what data we hold on you, and we will respond through the contact
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paths listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.