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What Our Legal Terms Mean for Your Account

Our legal terms set out exactly how your 888gh account works — from how we handle your data to what conditions apply when you deposit via JazzCash, Easypaisa, or Raast.

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888gh What Our Legal Terms Mean for Your Account
DATA AND ACCOUNT SECURITY

How We Protect Your Data and Account

Security is built into every step of your account — from the OTP verification you complete at login to the encryption layer that wraps every Raast or Easypaisa payment. We do not keep payment credentials on our servers beyond what the transaction requires. Here is how we handle the areas that matter most to your account safety.

Data Retention

We hold your account data for as long as your account is active and for the period required after closure. You can request a copy of your stored data through the Help Centre at any time.

Cookie Policy

We use cookies to keep your session active and to remember your preferred deposit method — JazzCash, Easypaisa, or Raast. You can manage cookie preferences in your browser settings.

Account Security

Every login triggers an OTP sent to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Requesting Changes

To update personal details, correct an error in your account record, or request data deletion, submit the form in the Help Centre. We action verified requests within a reasonable period.

LEGAL CONTACT PATHS

Reach Us About a Legal or Policy Question

If something in our terms is unclear, or you want to raise a concern about how your account data is handled, our support team can point you to the right document or escalate to the right contact. Reach out through the channel that works for you — we respond to policy questions the same way we handle account queries.

Live Chat Start a live chat session from within your account dashboard. Policy and legal queries are handled directly, not rerouted to a generic help queue.
Email Support Send your legal or data-related question to our support address. Include your account reference so we can locate the relevant transaction or consent record quickly.
Account Help Centre The Help Centre inside your account holds policy summaries, data-request forms, and steps for disputing a transaction tied to your JazzCash or Easypaisa wallet.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our terms work, what your rights are, and how to act on them.

Our terms apply where access is permitted under local law. Eligibility depends on your region, and where local law does not allow it, our access conditions take precedence over all other sections.

Log in to your account, open the Help Centre, and submit a data-access request form. We will verify your identity and send you the relevant records within a reasonable timeframe.

We do not retain full wallet credentials beyond what the transaction requires. Payment details pass through an encrypted channel and are not stored on our servers in readable form.

We retain account data for the period required by our retention policy after closure. You can request deletion once the mandatory retention period has passed, through the Help Centre.

We post the updated policy here with a revision date at the top. We aim to notify you via your registered email or an in-account message when a material change has been made.

Yes. Open a dispute through the Help Centre, include the transaction reference and the wallet method used, and our support team will review the record against our payment logs.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.